Commitment to Care

Our Commitment to Care

For over a decade, Sims Clinic has been bringing the joy of children to childless couples. Our team is committed to providing a quality service in a safe environment to all of our patients. It is the policy of Sims Clinic to consistently meet or exceed our patient’s expectations.

Quality objectives are established and reviewed through the management review programme. Our strategy which is based on a policy that values our patients and our staff aims to provide a consistent, quality service to meet their needs. We continue to build on our experience and significant progress to date, with a view to adapting to the changing needs of our customers.

Sims Clinic has implemented a Quality Management System (QMS). The effectiveness of the QMS is maintained through team work and the commitment of staff. The directors and management of Sims Clinic rely on internal audit, success statistics, patient and third party feedback to continually gauge our progress and advise us upon how we can improve our services. The Clinic supports the implementation of independent quality monitoring as an added guarantee of quality of care for patients.

Sims Clinic ensures that all employees understand their responsibility to the QMS and encourages a policy of open communication and involvement. Our on-going education and training programme ensures staff receive QMS training as well as attending training workshops designed to continually develop their skills.